FAQ's

Frequently Asked Questions

What's the difference between the Original Mini Minder and the Large Not So Mini Minder?

Our Original Mini Minder is perfect for any 100 g/4 oz skein of any yarn weight. It works best with yarn wound on ball winders or smaller cakes that are about 3.5 inches tall. Perfect for knitters!

As for our Large Not So Mini Minder, it's exactly what it sounds like- a large version of our Original! Unlike the Mini Minder, it can fit any yarn weight and cake as long as it isn't taller than 6 inches. If you're a crocheter, this minder is for you!

What comes with my Mini Minder?

Each Mini Minder purchased comes with your selected Minder (base and spindle), a cotton carrying bag, a genuine leather strap, and a set of instructions on how to assemble your Mini Minder.

I don't like the leather strap my Mini Minder comes with. Can I get a different strap?

We will always send your Mini Minder with a genuine leather or vegan (available upon request) strap. However, if you are looking for a different color strap, leave us a note in checkout. If you would like a patterned strap, we have nylon, iridescent, or gold embossed leather straps available for purchase.

Is there a vegan option for the Mini Minder strap?

Yes, we offer a vegan strap if genuine leather isn't your thing. Just leave us a note under "Order Special Instructions" in your Shopping Cart before checking out.

Which yarn weight can I use with my Mini Minder?

Any! No yarn weight is restricted to our Mini Minders. If you can wind it on a ball winder, it fits!

I'm a crocheter, can I still use a Mini Minder?

Yes! Knitters and Crocheters can use our Mini Minders! If you buy bigger skein balls, we recommend getting our Large Not So Mini Minder.

Can I center-pull using the Mini Minder?

Unfortunately, no. Our Mini Minders are outside-pull only. Unless you're able to find a way to do so, then we'd love to hear about it!

Shipping Policy

Most orders will ship within 4-10 days following the placement of your order. Processing times are subject to change at any time. Orders placed on Saturday, Sunday, or during a holiday will be processed the following business day. International customers are responsible for any customs and import taxes & duties that may apply. Lemonwood is not responsible for delays in shipping or delays due to customs. Unfortunately, we are unable to place orders on hold. It is important to note that we initiate the processing of your order immediately upon receipt. We appreciate your understanding in this matter and want to assure you that we are diligently working to ensure a swift and efficient delivery of your order.

Return Policy

Any standard returns can be made within 30 days, at the customer’s expense. You should expect to receive your refund within 5 business days of our receiving the product.

All returns should be returned to Lemonwood in their original, unmodified condition. This includes returning the strap and muslin carrying bag. Please let us know if you are unable to comply with this.

Any packages being returned to us that are sent Charge On Delivery (COD) will be refused. 

Please see the Replacements tab for any products that were received damaged or defective.

Please return all items to:

Lemonwood

4500 E Speedway Blvd, Ste 32

Tucson, AZ 85712

Exchanges

Lemonwood is happy to exchange an item for you that does not meet expectations on a limited basis. Such items will need to be returned to us using the Returns section guidelines below in pre-paid packaging. When received, we will then ship out an exchange item of equal value for free, based upon available inventory.

Replacements

We wholeheartedly stand behind the quality of our products and want our customers to be as satisfied with our work as possible. If a product is received damaged or defective, please do not hesitate to contact us and we will be happy to replace it for free, as soon as we possibly can. We can also replace any damaged or defective accessories like straps, clips, or any individual piece of the minder like the base or stick.